Loan Servicing

Our cloud-based loan servicing platform and servicing specialists offer the very best features, functionality and borrower experience. API tools allow you to integrate with your existing mobile app and borrower portal for a customized solution. Discover why we’ve earned an outstanding reputation for providing solutions that set a new standard for responsiveness, innovation, and quality.

Visit Launch Servicing

comprehensive

services

  • Extensive account and payment processing options
  • Monthly billing statements
  • Inbound and Outbound customer service
  • Skip tracing
  • Fraud and ID theft processing
  • Multi-channel outreach for addressing past due payments
  • Bankruptcy, death and total/permanent disability processing
  • Annual tax and privacy notification support
  • Large suite of on demand reports
  • Certified backup servicing
  • Seamless conversion of existing portfolios

meaningful

differentiators

  • Flexible servicing solutions to meet your specific needs including Full Service, SaaS Lite, and API enabled tools to create your own solution
  • Complete white label branding from logo to communications, messaging, and cross-sell capability
  • Support for innovative repayment, incentive and benefit programs
  • 100% U.S. based team capable of operating fully remote
  • Support for over 100 different consumer loan program types
  • Remote system access capability
  • Multi-channel communication capability
  • High adoption mobile app, e-communications, texting capability, and automated payment functionality

ready to see our servicing system?

innovative

loan
servicing

servicing technology platforms

your trusted

backup loan servicer

Trusted by investors and rating agencies as an experienced backup servicer.

Efficiently board your loan data, validate all mapping protocols, and provide a Monthly Certification Report.

Highly responsive and stand ready to begin active servicing within 30 calendar days or less.

Experience managing all aspects of the conversion process including:

  • Review of program guidelines, credit agreements, and data files
  • Proactive borrower communications to ensure a seamless experience
  • Real time communication and reporting with our clients

Successfully completed 34 conversions from 17 loan servicers.

Support tailored backup servicing solutions based on your needs. 

experience flawless

conversions

Our team of specialists manage all aspects of the conversion process including borrower notifications, phone call routing, payment processing, document uploads, and e-communication preferences.

We work effectively and efficiently with all parties to ensure a seamless, error free process for clients and their borrowers.

Let us handle the file coding, data management, and all the details so you can focus on what matters most to you.

35
Conversions from 17 different platforms
1000000000
Loan volume converted onto Launch platform
105000
Accounts