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News

TJ Mitchell
TJ Mitchell In Insights

How Structured Finance Partners Stay Ahead of a Dynamic Industry

Structured Finance Partners
The structured finance industry is undergoing a significant transformation driven by several key trends: a surge in private credit activity, the expansion of esoteric assets, increased deal complexity, a heightened…
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TJ Mitchell
TJ Mitchell In Insights

Best Practices for Servicing Conversions: Ensuring Seamless Transitions and Long-Term Success

Servicing Conversions
Seamless servicing conversions are the first step in a successful servicing journey. Executing them properly is key to maintaining operational continuity, boosting borrower satisfaction, reducing risks, and achieving optimal portfolio…
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TJ Mitchell
TJ Mitchell In News

Goal Solutions’ SARA Named Finalist for Banking Tech Awards USA 2026 in Best AI Solution Category

Banking Tech Awards USA 2026
Goal Solutions’ proprietary AI solution, SARA (Smart Agent Resource Assistant), has been named a finalist for the prestigious Banking Tech Awards USA 2026. Nominated in the category of Best AI…
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TJ Mitchell
TJ Mitchell In News

Goal Solutions Launches Simplify 2.0: A Smarter, Faster Proprietary Tool to Enhance Loan Servicing

Simplify 2.0 Loan Servicing Tool
We are thrilled to announce the release of Simplify 2.0, Goal Solutions’ next-generation, AI-powered tool designed to transform how our customer service and operations agents access and deliver account related…
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TJ Mitchell
TJ Mitchell In Insights

The Growing Appeal of Residential Solar as an Asset Class: Insights from Matt Myers

Matt Myers Residential Solar Insights
In a recent solar solutions webinar, Matt Myers provided a comprehensive overview of why residential solar is increasingly seen as a compelling asset class for investors and lenders alike. Myers…
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TJ Mitchell
TJ Mitchell In Insights

Top 10 Client Benefits of a Champion Challenger Debt Recovery Model

Champion Challenger Debt Recovery Model
Relying on a single agency for debt collection often leads to complacency, subpar performance, and missed opportunities. The most effective way to consistently drive higher recovery rates and maintain a…
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TJ Mitchell
TJ Mitchell In Insights

Best Practices in Quality Assurance and Consumer Complaints Processes for Loan Servicing

Loan Servicing Quality Assurance Team
Effective loan servicing requires a structured approach to Quality Assurance (QA) and consumer complaints management. These processes are essential for ensuring compliance, enhancing customer experience, and maintaining operational efficiency. Below…
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TJ Mitchell
TJ Mitchell In Insights

Building a Resilient and Secure Third-Party Ecosystem: What to Expect from Servicing and Recovery Partners

Servicing and Recovery InfoSec
As organizations become more interconnected and reliant on third-party vendors, the importance of robust security and resilience has never been greater. While these relationships can offer significant advantages such as…
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TJ Mitchell
TJ Mitchell In Insights

Advanced Negotiation Skills of Solar Recovery Agents in Securing Large Balance Payments

Solar Recovery Agents
Effective management and recovery of large balances are critical skills for loan, lease, and PPA post default recovery agents in order to be successful in the solar finance industry. Specialized…
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TJ Mitchell
TJ Mitchell In Insights

Elevate Your Education Lending Program: What to Expect from Your Servicer

Education Lending
Choosing the right servicer is a critical step in ensuring the success of your student or institutional financing programs. An optimal partner not only maintains regulatory compliance but also enhances…
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  • HELOANs Are Back: The Operational Playbook for Servicing Home Equity Portfolios
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Recent News & Insights

  • Servicing OnboardingWhy Managing Dependencies Is the Key to Successful Servicing Onboarding September 8, 2026
  • Portfolio SurveillancePortfolio Surveillance and the Hidden Drivers of Portfolio Performance August 25, 2026
  • Warehouse AdministrationBeyond the Borrowing Base: The Strategic Value of Warehouse Administration August 11, 2026
  • 10 Loan Servicing Best Practices10 Loan Servicing Best Practices Every Finance Leader Should Expect From an Outsourced Partner July 28, 2026
  • ABS Payment WaterfallInside the ABS Payment Waterfall: How Distributions Flow and Why Disciplined Administration Matters July 14, 2026
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