We provide white label backup servicing solutions for ISA’s, RIC’s, RPA’s, every type of private student loan, residential solar, home improvement, elective medical, and other personal loan types. We are committed to implementing the innovative solutions our clients need and have the experience to support the rigorous standards investors and rating agencies require.
comprehensive
services
- Efficient onboarding of loan data with thorough validation of mapping protocols and provision of a detailed Monthly Certification Report.
- Extensive experience managing all aspects of the conversion process, including:
- Detailed review of program guidelines, credit agreements, and data files
- Proactive borrower communications to ensure a seamless transition experience
- Real-time communication and reporting to keep clients informed
- Tailored backup servicing solutions designed to meet specific client needs, providing flexibility and personalized support
- Support for innovative repayment, incentive, and benefit programs
- Multi-channel communication capabilities, including a high-adoption mobile app, e-communications, texting, and automated payment functionality.
- Extensive account and payment processing options
- Monthly billing statements
- Inbound and Outbound customer service
- Fraud and ID theft processing
- Bankruptcy, death and total/permanent disability processing
- Annual tax and privacy notification support
meaningful
differentiators
- Established trust recognized by investors and rating agencies as a reliable and experienced backup servicer
- Highly responsive service with the capability to begin active servicing within 30-45 calendar days
- Proven track record of successfully completing multiple servicer conversions from various platforms
- Offering diverse servicing solutions, including Full Service, SaaS Lite, and API-enabled tools, to create your own solution
- Providing complete white-label branding capabilities from logo integration to communications and messaging
- 100% U.S.-based team capable of operating fully remote, ensuring consistent and compliant service
ready to see our servicing system?
innovative
