Our cloud-based primary servicing platform and experienced servicing specialists deliver the features, functionality, and borrower experience needed to support today’s loan, lease, and PPA programs. API-enabled tools integrate with your existing mobile app and borrower portal to create a customized solution. Discover why we’ve earned a reputation for responsiveness, innovation, and quality.
comprehensive
services
- Extensive account and payment processing options
- Monthly billing statements
- Inbound and Outbound customer service
- Skip tracing
- Fraud and ID theft processing
- Multi-channel outreach for addressing past due payments
- Bankruptcy, death and total/permanent disability processing
- Annual tax and privacy notification support
- Large suite of on demand reports
- Certified backup servicing
- Seamless conversion of existing portfolios
meaningful
differentiators
- Flexible servicing solutions to meet your specific needs including Full Service, SaaS Lite, and API enabled tools to create your own solution
- Complete white label branding from logo to communications, messaging, and cross-sell capability
- Support for innovative repayment, incentive and benefit programs
- 100% U.S. based team capable of operating fully remote
- Support for over 100 different consumer account program types
- Remote system access capability
- Multi-channel communication capability
- High adoption mobile app, e-communications, texting capability, and automated payment functionality
ready to see our servicing system?
innovative
primary servicing
your trusted
backup loan, lease & PPA servicer
Trusted by investors and rating agencies as an experienced backup servicer.
Efficiently board your account data, validate all mapping protocols, and provide a Monthly Certification Report.
Highly responsive and stand ready to begin active servicing within 30 calendar days or less.
Experience managing all aspects of the conversion process including:
- Review of program guidelines, credit agreements, and data files
- Proactive borrower communications to ensure a seamless experience
- Real time communication and reporting with our clients
Successfully completed 63 conversions from 33 different servicing platforms.
Support tailored backup servicing solutions based on your needs.
experience flawless
conversions
Our team of specialists manage all aspects of the conversion process including borrower notifications, phone call routing, payment processing, document uploads, and e-communication preferences.
We work effectively and efficiently with all parties to ensure a seamless, error free process for clients and their borrowers.
Let us handle the file coding, data management, and all the details so you can focus on what matters most to you.
63
Conversions from 33 different platforms
$
12600000000Account volume converted onto Launch platform
510000
Accounts
