Goal Solutions’ proprietary AI solution, SARA (Smart Agent Resource Assistant), has been named a finalist for the prestigious Banking Tech Awards USA 2026. Nominated in the category of Best AI…
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We are thrilled to announce the release of Simplify 2.0, Goal Solutions’ next-generation, AI-powered tool designed to transform how our customer service and operations agents access and deliver account related…
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In a recent solar solutions webinar, Matt Myers provided a comprehensive overview of why residential solar is increasingly seen as a compelling asset class for investors and lenders alike. Myers…
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Relying on a single agency for debt collection often leads to complacency, subpar performance, and missed opportunities. The most effective way to consistently drive higher recovery rates and maintain a…
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Effective loan servicing requires a structured approach to Quality Assurance (QA) and consumer complaints management. These processes are essential for ensuring compliance, enhancing customer experience, and maintaining operational efficiency. Below…
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As organizations become more interconnected and reliant on third-party vendors, the importance of robust security and resilience has never been greater. While these relationships can offer significant advantages such as…
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Effective management and recovery of large balances are critical skills for loan, lease, and PPA post default recovery agents in order to be successful in the solar finance industry. Specialized…
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Choosing the right servicer is a critical step in ensuring the success of your student or institutional financing programs. An optimal partner not only maintains regulatory compliance but also enhances…
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In an environment shaken by recent high-profile financial meltdowns, the importance of oversight, transparency, and independent validation has never been more critical. Many lenders and originators often find it challenging…
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Situation: A securitization trust wanted to exit student loan financing. With defaulted loans and underperforming bonds, the company needed to collect assets to generate improvements and pay off the bondholders.
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