TJ Mitchell

Organizations today have access to more portfolio data than ever before. Loan performance metrics, servicing reports, repayment trends, operational dashboards, investor reporting packages, customer engagement data, and compliance analytics are…

When organizations prepare for a servicing conversion, discussions often focus on data migration, testing, operational readiness, regulatory compliance, and go-live execution. While these elements are critical, borrower communications frequently have…

A combined early awareness and delinquency management program is not two services. It is one coherent response to a problem that starts the moment a student leaves campus.Financial aid professionals…

Organizations launching a new lending program, onboarding a newly acquired portfolio, implementing a new product, or transitioning servicing providers typically begin with a target go-live date in mind. Milestones are…

In structured finance, timely reporting is essential. Investors, issuers, warehouse lenders, and other transaction participants rely on monthly reports, financial statements, and compliance certificates to evaluate portfolio health and make…

Warehouse facilities are often viewed primarily as funding mechanisms, but their long-term success depends on far more than access to capital. Behind every high-performing facility is a disciplined administration framework…

A practical guide for loan originators evaluating third-party servicing and asset management partnersFor a loan originator, the decision to outsource loan servicing and asset management is rarely just operational. It…